Constant development over the past 15 years has created a uniquely comprehensive communication program for Australian Business

Features and Functions incorporated in Harmony

• Computer Telephony programs connects your phones with your database
• Enjoy your calls being "announced" with a database Screen Pop
• Power dial from your database
• Record all or selected telephone conversations
• Send SMS messages and receive the replies
• Powerful call processing - including Database read/write
• The many Voice Mail options ensure callers can get to talk to a real human
• Prompt advise of the arrival of a voice or fax message
• Fax Server delivers faxes confidentially to the right desktop
• Send faxes directly from the desktop - save minutes with every fax
• Your choice of full integration to Microsoft Exchange or the Internet Mailbox manager to manage voice and fax messages
• Management Reporting tells who's Calling Who & Who's Calling you
• The Internet Soft Phone allows any PC anywhere to be an extension of the PABX - Branch Office -Work From Home - Overseas TravellersComputer Telephony programs connects your phones with your database
  Enjoy your calls being "announced" with a database Screen Pop
  Power dial from your database
  Record all or selected telephone conversations
  Send SMS messages and receive the replies
• Harmony can be configured to suit a team of five to five hundred

This broad feature set will help you every minute of the working day.

Cost effectiveness

A truism of business is "Time is Money". We would like to demonstrate how Harmony will save a considerable amount of business time - in many small increments throughout the day.

Through it's efficiencies harmony will not only save you money but will give you the time to make more money.

Harmony saves time in so many of the routine tasks

• Finding a phone number - with the search feature
• Dialling the number - with a click
• Answering a call with the caller's database screen open
• Sending and receiving faxes from the convenience of your desk - as much as five minutes with every fax received or sent
• Managing your messages in the convenient Outlook Inbox or in the very fast Internet Message manager - two clicks to hear a voice message
• Capturing everything that is said in a phone conversation - without having to take copious notes
• Sending an SMS message with a click - and receiving a delivery report and the reply on your PC.

The cost justification of Harmony clearly shows the potential productivity gain.