Call Centre
The right tools
Many businesses will benefit considerably by taking on the right tools.
Tools that display the history of your customers before you answer the phone. Tools that record
conversations That send instant text messages when the wanted person is on the phone. Tools that find
the number and make the call with a click.
Most important are the tools that improve orderliness and boost productivity.
Call Centre - Orderly and Productive
Make the step into the Voice Control Australia Call Centre Management and boost productivity along
with improving sales and relations with your customers.
You will be pleased that pricing is attractive and the features cater with every need.
Both Manager and Agents will be kept up to date through the busy days. Comprehensive reports are
delivered to the desk top where it is wanted - when it is wanted.
Voice Control Australia - 15 years in business
Computer Telephony merges the databases on your Computers with
the essential telephone. Handling incoming calls is faster and your callers will appreciate
your knowledge of their past dealings.
You may also use I-Call to find phone numbers and make the call with a click, record
conversations, send and receive instant text messages with associates, send SMS messages
and I-Call can be an office phone extension from anywhere there is Internet access.
Talk to VCA for any of these solutions. 1,000s of Australian businesses
use Harmony, Fax Server, Computer Telephony products and especially the Call
Centre management range of programs.
VoIP - Unified Messaging - Fax Server - Conversation Recording - Computer Telephony programs
integrated with your CRM platform Call Centre solutions - IVR with database read/write
Reach us on 1300 552 676
